Useful Database (Based on www.krakow.travel)

GENERAL:

Poland area code: 0048
Kraków area code: +48 12
Police: 997
Ambulance: 999
Fire brigade: 998
Emergency number to dial from mobile telephones: 112
City guards: 986
Medical information: +48 12 661 22 40
Toxicological Intervention Emergencies: +48 12 411 99 99
Directory enquiries for TP S.A. (Polish Telecom) numbers: 118 913
International directory enquiries for TP S.A. (Polish Telecom) numbers: 118 912
Directory enquiries in English: 118 811
Directory enquiries in German: 118 000
Directory enquiries in Russian: 118 712

IN TROUBLE

Police: 997 or 112 to be dialled from a mobile telephone
If you need any assistance from the police, report to the Police Tourist Service Point (open until the end October 2011) in the Tourist Services Centre (ul. Powiśle 11).

You can also ask for police assistance at:

Police Station open 24/7
Rynek Główny 29, 31-010 Kraków
phone officer on duty +48 12 615 73 17

Police Station I
ul. Szeroka 35, 31-053 Kraków
phone officer on duty +48 12 615 29 14
phone secretary +48 12 615 77 00

Police Station II
ul. Lubicz 21
phone +48 12 615 29 15, +48 12 615 70 46

City guards: 986
phone officer on duty +48 12 411 00 45 (officer on duty in the police station at Rynek Główny) +48 12 688 21 90, +48 12 688 21 91

The following reminders will probably help you enjoy a trouble-free time in Kraków:
Smoking at bus and tram stops is forbidden, subject to fines collected on the spot by the City Guards. No alcohol consumption is allowed in public areas. Beware of pickpockets, especially in the Sukiennice, cafes and restaurants in the city centre. Loss or theft of any documents and/or money should be immediately reported to the police. The main city centre police station is situated in Rynek Główny. When in Kazimierz, report to the station at ul. Szeroka. Beware of bogus ticket inspectors on buses and trams. A real inspector should have an ID with his photo and an ID number, and a City Travel Card reader. Various parking and traffic restrictions are imposed in the city centre. Click here for the full list of parking zones. Use licensed taxis only. For more details of how to recognize them please click here. When you get into the cab make sure that the meter is switched on. Also ask for your receipt when you finish your journey.

LOST LUGGAGE
The John Paul II International Airport Kraków-Balice
Lost Luggage Office: phone +48 12 285 51 21

The International Airport in Katowice-Pyrzowice
Lost Luggage Office: phone +48 32 392 73 27, phone/fax: +48 32 284 50 06
e-mail: lf@gtllot.com.pl

MPK (Municipal Transport Enterprise)
Lost and Found office: ul. Brożka 3, phone +48 12 254 11 50
open: Mon-Fri 6:30am-2:30pm

PKP (Poland’s National Railway, national routes)
Lost and Found: Warszawa Centralna railway station, phone +48 22 474 50 92

PKP Kraków (Poland’s National Railway, regional routes)
Central Train Station Kraków, stand 22, phone +48 12 393 55 29
open: 5am-11pm

Poviat (microregion) Lost and found Office
al. Słowackiego 20, room 107 A, phone +48 12 633 65 26

Lost and Found at the Municipality of Kraków
ul. Wielicka 28, room 114, phone +48 12 616 57 13
open: Mon 9:30am-4:30pm, Tue-Fri 7.40am-3.30pm

The Regional Bus Station in Kraków has no lost and found office of its own. In case of lost luggage or other possessions it is advisable to contact the PKS public transport office (biuro przewozów pasażerskich) on +48 12 411 70 22 ext. 430, the Kraków PKS dispatcher on +48 12 411 41 69 or other offices run by a private transport company you have used.
CONSULATES:

Consulate General of the Slovak Republic
ul. św. Tomasza 34, 31-023 Kraków
phone +48 12 425 49 70
fax +48 12 425 49 72
e-mail: krakov@wp.pl

Consulate General of Japan
ul. Grabowskiego 5/3, 31-126 Kraków
phone +48 12 633 43 59
fax +48 12 632 68 80
e-mail: honoraryconsulofjapan@op.pl

Consulate General of the Federal Republic of Germany
ul. Stolarska 7, 31-043 Kraków
phone +48 12 424 30 00; +48 12 424 30 39 (visa section)
fax +48 12 424 30 10
e-mail: info@krakau.diplo.de

Consulate General of the Republic of Austria
ul. Napoleona Cybulskiego 9, 31-117 Kraków
phone +48 12 424 99 40, +48 12 424 99 30
fax +48 12 421 67 64
e-mail: krakau-gk.@bmeia.gv.at

Consulate General of the Republic of France
ul. Stolarska 15, 31-043 Kraków
phone +48 12 424 53 00
fax +48 12 424 53 20
e-mail: fransulat@mps.krakow.pl

Consulate General of the Republic of Turkey
ul. Jaracza 10, 31-216 Kraków
phone +48 12 416 30 05
fax +48 12 423 43 76

Consulate General of the Russian Federation
ul. Biskupia 7, 31-144 Kraków
phone +48 12 422 26 47
fax +48 12 422 90 66
e-mail: konskrk@pro.onet.pl

Consulate General of the United States of America
ul. Stolarska 9, 31-043 Kraków
phone +48 12 424 51 00
fax +48 12 424 51 03
e-mail: krakowniv@state.gov

Consulate General of Ukraine
ul. Beliny-Prażmowskiego 4, 31-514 Kraków
phone +48 12 429 60 66
fax +48 12 429 29 36
e-mail: gc_kr@mfa.gov.ua

Consulate Honorary of the Republic of Italy
ul. Wenecja 3, 31-117 Kraków
phone +48 12 429 29 21
fax +48 12 411 20 99

Consulate of the Islamic Republic of Pakistan
ul. Łukaszewicza 3, 31-429 Kraków
phone +48 12 299 14 17
fax +48 12 294 47 20
e-mail: leopold.sulkowski@geofizyka.krakow.pl

Consulate of the Republic of Kazakhstan
ul. Lubicz 25, 31-503 Kraków
phone +48 12 619 78 30
fax +48 12 619 78 32
e-mail: balasz@pnig.krakow.pl

Honorary Consulate of Mexico
ul. Wiedeńska 72, 30-147 Kraków
phone +48 12 636 52 59, +48 505 034 949
fax +48 12 638 05 58
e-mail: janusz.postolko@kki.pl

Honorary Consulate of Republic of Peru
ul. Straszewskiego 28, 31-113 Kraków
phone +48 12 422 80 18 ext. 28

Honorary Consulate of the Kingdom of Denmark
ul. św. Anny 5, 31-008 Kraków
phone +48 12 421 71 20, +48 12 421 73 80
fax +48 12 421 72 91
e-mail: j.kahl@nordichouse.pl

Honorary Consulate of the Kingdom of Norway
ul. Mazowiecka 25, 30-019 Kraków
phone +48 12 633 03 76
fax +48 12 633 03 51
e-mail: norkons_kr@wp.pl

Honorary Consulate of the Republic Estonia
ul. Floriańska 15/4, 31-019 Kraków
phone +48 12 429 16 98, +48 501 014 230
fax +48 12 422 80 36
e-mail: p.paluch@kppm.pl, kancelaria-krakow@kppm.pl

Honorary Consulate of the Republic of Brazil
ul. Wrocławska 53 (II piętro) 31-011 Kraków
tel. 12 633 40 88
fax 12 637 71 80
e-mail: brazylia.konsulat@gremi.pl

Honorary Consulate of the United Kingdom of Great Britain and Northern Ireland
ul. św. Anny 9, 31-008 Kraków
phone +48 12 421 70 30
fax +48 12 422 42 64
e-mail: wkconsul@bci.krakow.pl

Royal Swedish General Consulate
ul. św. Anny 5, 31-008 Kraków
phone +48 12 421 73 80
fax +48 12 421 72 91
e-mail: j.kahl@nordichouse.pl
INTERNATIONAL INSTITUTIONS AND INSTITUTES:

Goethe Institut
Rynek Główny 20
phone +48 12 422 58 29
fax +48 12 422 82 76
www.goethe.de/krakau

The French Institute
ul. Stolarska 15
phone +48 12 424 53 50
fax +48 12 424 53 70
www.cracovie.org.pl

The Institute of Italian Culture
ul. Grodzka 49
phone +48 12 421 89 46, +48 12 421 89 43
fax +48 12 421 97 70
www.iiccracovia.esteri.it

Cervantes Institute in Kraków
ul. Kanonicza 12
phone +48 12 421 32 55
fax +48 12 421 34 51
cracovia.cervantes.es

Cervantes Institute in Kraków
ul. Kanonicza 12
phone +48 12 421 32 55
fax +48 12 421 34 51
cracovia.cervantes.es

Austrian Institute in Kraków
ul. Basztowa 3
phone +48 12 422 95 53
fax +48 12 428 21 70
www.oesterreichinstitut.krakow.pl

International Culture Centre
Rynek Główny 25
phone +48 12 424 28 11
fax +48 12 421 85 71
www.mck.krakow.pl

The Decius Villa Association
ul. 28 Lipca 1943 17a
phone +48 12 425 36 38, +48 12 425 36 44
fax +48 12 425 36 63
www.villa.org.pl

The Center for Jewish Culture
ul. Rabina Meiselsa 17
phone +48 12 430 64 49
fax +48 12 430 64 97
www.judaica.pl

The Nurnberg House
ul. Skałeczna 2
phone/fax +48 12 430 61 27
www.dom-norymberski.com
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